VMware Carbon Black
STATUS PAGE

All Systems Operational

About This Site

VMware Carbon Black Status Page

Carbon Black Cloud products are hosted in multiple locations. Reference your URL to determine your hosted location.

Carbon Black Cloud - US 1 (https://dashboard.confer.net)
Carbon Black Cloud - US 2 (https://defense.conferdeploy.net/)
Carbon Black Cloud - US 5 (https://defense-prod05.conferdeploy.net/)
Carbon Black Cloud - EU (https://defense-eu.conferdeploy.net/)
Carbon Black Cloud - Japan (https://defense-prodnrt.conferdeploy.net/)
Carbon Black Cloud - SYD (https://defense-prodsyd.conferdeploy.net/)

Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

ENDPOINT STANDARD / PREVENTION - US 1 ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
VMware AppDefense Integration Service ? Operational
Cloud Analysis Service ? Operational
Managed Detection - Endpoint Standard Only ? Operational
ENDPOINT STANDARD / PREVENTION - US 2 ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
VMware AppDefense Integration Service ? Operational
Cloud Analysis Service ? Operational
Managed Detection - Endpoint Standard Only ? Operational
ENDPOINT STANDARD / PREVENTION - US 5 ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
VMware AppDefense Integration Service ? Operational
Cloud Analysis Service ? Operational
Managed Detection - Endpoint Standard Only ? Operational
ENDPOINT STANDARD / PREVENTION - EU ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
Cloud Analysis Service ? Operational
VMware AppDefense Integration Service ? Operational
ENDPOINT STANDARD / PREVENTION - JAPAN ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
Cloud Analysis Service ? Operational
VMware AppDefense Integration Service ? Operational
ENDPOINT STANDARD / PREVENTION - SYD Operational
Device Services ? Operational
Dashboard ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
VMware AppDefense Integration Service ? Operational
Cloud Analysis Service ? Operational
Managed Detection - Endpoint Standard Only ? Operational
ENTERPRISE EDR - US ? Operational
Enterprise EDR Event Processing ? Operational
Enterprise EDR Watchlist Processing ? Operational
Enterprise EDR Watchlist and Reporting ? Operational
Enterprise EDR Search ? Operational
Enterprise EDR UBS ? Operational
ENTERPRISE EDR - EU ? Operational
Enterprise EDR Event Processing ? Operational
Enterprise EDR Watchlist Processing ? Operational
Enterprise EDR Watchlist and Reporting ? Operational
Enterprise EDR Search ? Operational
Enterprise EDR UBS ? Operational
ENTERPRISE EDR - Japan ? Operational
Enterprise EDR Event Processing ? Operational
Enterprise EDR Watchlist Processing ? Operational
Enterprise EDR Watchlist and Reporting ? Operational
Enterprise EDR Search ? Operational
Enterprise EDR UBS ? Operational
ENTERPRISE EDR - SYD Operational
Enterprise EDR Event Processing ? Operational
Enterprise EDR Watchlist Processing ? Operational
Enterprise EDR Watchlist and Reporting ? Operational
Enterprise EDR Search ? Operational
Enterprise EDR UBS ? Operational
AUDIT & REMEDIATION - US ? Operational
Audit & Remediation Result Processing ? Operational
Audit & Remediation Public API ? Operational
AUDIT & REMEDIATION - EU ? Operational
Audit & Remediation Result Processing ? Operational
Audit & Remediation Public API ? Operational
AUDIT & REMEDIATION - Japan ? Operational
Audit & Remediation Result Processing ? Operational
Audit & Remediation Public API ? Operational
AUDIT & REMEDIATION - SYD Operational
Audit & Remediation Result Processing ? Operational
Audit & Remediation Public API ? Operational
EVENT FORWARDER - EU ? Operational
Event Forwarder ? Operational
Alert Forwarder ? Operational
EVENT FORWARDER - JAPAN ? Operational
Event Forwarder ? Operational
Alert Forwarder ? Operational
EVENT FORWARDER - US ? Operational
Event Forwarder ? Operational
Alert Forwarder ? Operational
EVENT FORWARDER - SYD Operational
Event Forwarder ? Operational
Alert Forwarder ? Operational
WORKLOAD PROTECTION - US 1 ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
WORKLOAD PROTECTION - US 2 ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
WORKLOAD PROTECTION - US 5 ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
WORKLOAD PROTECTION - EU ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
WORKLOAD PROTECTION - JAPAN ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
WORKLOAD PROTECTION - SYD ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
CONTAINER SECURITY - US Operational
Event Processing ? Operational
Enforcement (Data-plane) API Services ? Operational
State API Services ? Operational
Management API Services ? Operational
Notification Services ? Operational
Setup Wizard ? Operational
CONTAINER SECURITY - EU Operational
Event Processing ? Operational
Enforcement (Data-plane) API Services ? Operational
State API Services ? Operational
Management API Services ? Operational
Notification Services ? Operational
Setup Wizard ? Operational
CONTAINER SECURITY - JAPAN Operational
Event Processing ? Operational
Enforcement (Data-plane) API Services ? Operational
State API Services ? Operational
Management API Services ? Operational
Notification Services ? Operational
Setup Wizard ? Operational
CONTAINER SECURITY - SYD Operational
Event Processing ? Operational
Enforcement (Data-plane) API Services ? Operational
State API Services ? Operational
Management API Services ? Operational
Notification Services ? Operational
Setup Wizard ? Operational
APP CONTROL ? Operational
CDC Reputation - Diagnostic Upload ? Operational
CDC Reputation - Platform Diagnostic Service ? Operational
CDC Reputation - Services ? Operational
CDC - CB Inspection ? Operational
HOSTED EDR ? Operational
Hosted EDR - Diagnostics ? Operational
Hosted EDR - Email service ? Operational
Hosted EDR - YUM repository ? Operational
Hosted EDR Cloud Operational
Test Component Group ? Operational
Test Component A ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 18, 2021

No incidents reported today.

Jun 17, 2021
Resolved - This incident has been resolved.
Jun 17, 16:23 EDT
Monitoring - From 3:02 PM ET - 3:05 PM ET, customers may have not been able to log into the Endpoint Standard - US 1, 2, or 5 Dashboard.
All systems are functioning per normal operation. We will monitor for another 30 minutes before resolving this incident.

Security Impact: Prevention capabilities of CARBON BLACK CLOUD ENDPOINT STANDARD - US 1, 2, 5 are unaffected.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 30 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

Carbon Black Team


tags: statusalert, cbdalerts, cb defense
Jun 17, 15:45 EDT
Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021
Resolved - This incident has been resolved.
Jun 11, 00:08 EDT
Update - We are continuing to monitor for any further issues.
Jun 11, 00:02 EDT
Update - We are continuing to monitor for any further issues.
Jun 10, 23:02 EDT
Update - We are continuing to monitor for any further issues.
Jun 10, 22:07 EDT
Update - We are continuing to monitor the status of the system.
Jun 10, 21:00 EDT
Monitoring - We are continuing to monitor the status of the system.
Jun 10, 20:14 EDT
Update - We continuing to work to recover the system.
Jun 10, 19:12 EDT
Update - We continuing to work to recover the system.
Jun 10, 18:17 EDT
Identified - The issue has been identified. Root cause has been determined to be an issue with third party AWS.
Jun 10, 17:11 EDT
Investigating - Carbon Black cloud device services is experiencing degraded performance that might cause delay in alerts.

Next update: 1 hours or upon earlier status change. Please see https://status.carbonblack.com for further updates.

Thank you for your patience while we investigate this issue.
Carbon Black Team
Jun 10, 16:58 EDT
Jun 10, 2021
Jun 9, 2021

No incidents reported.

Jun 8, 2021
Resolved - This incident has been resolved.
Jun 8, 20:30 EDT
Update - The issue is now resolved
Jun 8, 20:26 EDT
Update - We are continuing to investigate this issue.
Jun 8, 19:55 EDT
Update - We have issue with our services that is causing Investigate/AlertTriage outage for Enterprise EDR customers in SYD & JAPAN. Customer using Search API would be experiencing the outage
Jun 8, 19:50 EDT
Investigating - We are currently investigating this issue.
Jun 8, 19:48 EDT
Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.