VMware Carbon Black
STATUS PAGE

All Systems Operational

About This Site

VMware Carbon Black Status Page

Carbon Black Cloud products are hosted in multiple locations. Reference your URL to determine your hosted location.

Carbon Black Cloud - US 1 (https://dashboard.confer.net)
Carbon Black Cloud - US 2 (https://defense.conferdeploy.net/)
Carbon Black Cloud - US 5 (https://defense-prod05.conferdeploy.net/)
Carbon Black Cloud - EU (https://defense-eu.conferdeploy.net/)
Carbon Black Cloud - Japan (https://defense-prodnrt.conferdeploy.net/)

Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

ENDPOINT STANDARD - US 1 ? Operational
Device Services ? Operational
Dashboard ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
VMware AppDefense Integration Service ? Operational
Cloud Analysis Service ? Operational
Managed Detection (formerly ThreatSight) ? Operational
ENTERPRISE EDR - US ? Operational
Enterprise EDR Event Processing ? Operational
Enterprise EDR Watchlist Processing ? Operational
Enterprise EDR Watchlist and Reporting ? Operational
Enterprise EDR Search ? Operational
Enterprise EDR UBS ? Operational
ENDPOINT STANDARD - US 2 ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
VMware AppDefense Integration Service ? Operational
Cloud Analysis Service ? Operational
Managed Detection (formerly ThreatSight) ? Operational
ENTERPRISE EDR - EU ? Operational
Enterprise EDR Event Processing ? Operational
Enterprise EDR Watchlist Processing ? Operational
Enterprise EDR Watchlist and Reporting ? Operational
Enterprise EDR Search ? Operational
Enterprise EDR UBS ? Operational
ENDPOINT STANDARD - US 5 ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
VMware AppDefense Integration Service ? Operational
Cloud Analysis Service ? Operational
Managed Detection (formerly ThreatSight) ? Operational
ENTERPRISE EDR - Japan ? Operational
Enterprise EDR Event Processing ? Operational
Enterprise EDR Watchlist Processing ? Operational
Enterprise EDR Watchlist and Reporting ? Operational
Enterprise EDR Search ? Operational
Enterprise EDR UBS ? Operational
ENDPOINT STANDARD - EU ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
Cloud Analysis Service ? Operational
VMware AppDefense Integration Service ? Operational
AUDIT & REMEDIATION - US ? Operational
Audit & Remediation Result Processing ? Operational
Audit & Remediation Public API ? Operational
ENDPOINT STANDARD - Japan ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
Cloud Analysis Service ? Operational
VMware AppDefense Integration Service ? Operational
AUDIT & REMEDIATION - EU ? Operational
Audit & Remediation Result Processing ? Operational
Audit & Remediation Public API ? Operational
EVENT FORWARDER - EU ? Operational
Event Forwarder ? Operational
Alert Forwarder ? Operational
AUDIT & REMEDIATION - Japan ? Operational
Audit & Remediation Result Processing ? Operational
Audit & Remediation Public API ? Operational
EVENT FORWARDER - APJ ? Operational
Event Forwarder ? Operational
Alert Forwarder ? Operational
HOSTED EDR ? Operational
Hosted EDR - Diagnostics ? Operational
Hosted EDR - Email service ? Operational
Hosted EDR - YUM repository ? Operational
Hosted EDR Cloud Operational
EVENT FORWARDER - US ? Operational
Event Forwarder ? Operational
Alert Forwarder ? Operational
APP CONTROL ? Operational
CDC Reputation - Diagnostic Upload ? Operational
CDC Reputation - Platform Diagnostic Service ? Operational
CDC Reputation - Services ? Operational
CDC - CB Inspection ? Operational
Test 1 ? Operational
90 days ago
99.7 % uptime
Today
Test 1 - A ? Operational
90 days ago
99.29 % uptime
Today
Test 1 - B ? Operational
90 days ago
99.98 % uptime
Today
Test 1 - C Operational
90 days ago
99.81 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 22, 2020
Resolved - This incident has been resolved.
Sep 22, 06:37 EDT
Identified - Event data and watchlist detection may be delayed. Your endpoints are still being monitored for activity, but visibility of event and detection data may be temporarily delayed. An update will be provided when processing times have normalized.

Thank you for your patience,
Carbon Black Team
Sep 21, 22:25 EDT
Resolved - This incident has been resolved.
Sep 22, 06:36 EDT
Update - We are continuing to monitor for any further issues.
Sep 21, 22:38 EDT
Update - The underlying problem has been identified and scaling actions have been applied to increase capacity. We will continue to monitor as the event backlog is processed.
Sep 21, 22:33 EDT
Monitoring - Further scaling action has been taken and US 2 is being monitored.
Sep 21, 22:25 EDT
Investigating - Description: US 2 ENDPOINT STANDARD Backend may continue take longer than normal to process latest events uploaded from an endpoint by ENDPOINT STANDARD Sensor. Events and/or Alerts in US 2 ENDPOINT STANDARD Dashboard may populate with a delay.

Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored.

Next Update: 60m

We are continuing to work diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

Carbon Black Team
Sep 21, 21:47 EDT
Sep 21, 2020
Resolved - This incident has been resolved.
Sep 21, 21:15 EDT
Update - We are continuing to monitor as event backlog is processed.
Sep 21, 20:49 EDT
Monitoring - The underlying problem has been identified and scaling actions have been applied to increase capacity. We will continue to monitor as the event backlog is processed.
Sep 21, 20:16 EDT
Identified - The issue has been identified and a fix is being implemented.
Sep 21, 19:57 EDT
Investigating - Description: US 2 ENDPOINT STANDARD Backend may take longer than normal to process latest events uploaded from an endpoint by ENDPOINT STANDARD Sensor. Events and/or Alerts in US 2 ENDPOINT STANDARD Dashboard may populate with a delay.

Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored.

Next Update: 60m

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

Carbon Black Team
Sep 21, 19:37 EDT
Resolved - TEST - ignore this!! resolved
Sep 21, 14:15 EDT
Update - We are continuing to monitor for any further issues.
Sep 21, 14:13 EDT
Update - test - ignore
Sep 21, 14:12 EDT
Update - Test -- ignore this - still monit.
Sep 21, 14:11 EDT
Monitoring - TEST - ignore this message-monitoring without 'send notifications' toggled
Sep 21, 14:11 EDT
Identified - Test - ignore this message
Sep 21, 14:10 EDT
Sep 20, 2020
Resolved - This incident has been resolved.
Sep 20, 10:07 EDT
Monitoring - "Investigate" load times are no longer degraded. We are continuing to monitor.
Sep 20, 10:01 EDT
Investigating - Description: Some elements of ENDPOINT STANDARD "Investigate" UI may take longer than normal to populate or fail to load intermittently.

Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected.

Next Update: 60m

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

Carbon Black Team


tags: statusalert, cbdalerts, cb defense
Sep 20, 09:42 EDT
Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020
Resolved - This incident has been resolved.
Sep 12, 05:16 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 12, 05:04 EDT
Identified - The issue has been identified and a fix is being implemented.
Sep 12, 04:51 EDT
Investigating - Description: US 2 ENDPOINT STANDARD Backend may take longer than normal to process latest events uploaded from an endpoint by ENDPOINT STANDARD Sensor. Events and/or Alerts in US 2 ENDPOINT STANDARD Dashboard may populate with a delay.

Security Impact: Prevention capabilities of US 2 ENDPOINT STANDARD are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored.

Next Update: 60m

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

Carbon Black Team
Sep 12, 04:41 EDT
Sep 11, 2020
Resolved - Please ignore this test message.
Sep 11, 13:45 EDT
Identified - Please ignore this test.
Sep 11, 12:01 EDT
Resolved - Please ignore this test.
Sep 11, 11:58 EDT
Identified - Please ignore this test.
Sep 11, 11:58 EDT
Resolved - Please ignore this test.
Sep 11, 11:57 EDT
Identified - Please ignore this test.
Sep 11, 11:56 EDT
Resolved - This is a test. Please ignore.
Sep 11, 11:54 EDT
Sep 10, 2020

No incidents reported.

Sep 9, 2020

No incidents reported.

Sep 8, 2020

No incidents reported.