VMware Carbon Black
STATUS PAGE

All Systems Operational

About This Site

VMware Carbon Black Status Page

Carbon Black Cloud products are hosted in multiple locations. Reference your URL to determine your hosted location.

Carbon Black Cloud - US 1 (https://dashboard.confer.net)
Carbon Black Cloud - US 2 (https://defense.conferdeploy.net/)
Carbon Black Cloud - US 5 (https://defense-prod05.conferdeploy.net/)
Carbon Black Cloud - EU (https://defense-eu.conferdeploy.net/)
Carbon Black Cloud - Japan (https://defense-prodnrt.conferdeploy.net/)
Carbon Black Cloud - SYD (https://defense-prodsyd.conferdeploy.net/)
Carbon Black Cloud - UK (https://console.cloud.vmware.com/)

Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

ENDPOINT STANDARD / PREVENTION - US 1 ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
VMware AppDefense Integration Service ? Operational
Cloud Analysis Service ? Operational
Content Delivery Services ? Operational
Managed Detection - Endpoint Standard Only ? Operational
ENDPOINT STANDARD / PREVENTION - US 2 ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
VMware AppDefense Integration Service ? Operational
Cloud Analysis Service ? Operational
Managed Detection - Endpoint Standard Only ? Operational
Content Delivery Services ? Operational
ENDPOINT STANDARD / PREVENTION - US 5 ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
VMware AppDefense Integration Service ? Operational
Cloud Analysis Service ? Operational
Content Delivery Services ? Operational
Managed Detection - Endpoint Standard Only ? Operational
ENDPOINT STANDARD / PREVENTION - EU ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
Cloud Analysis Service ? Operational
VMware AppDefense Integration Service ? Operational
Content Delivery Services ? Operational
ENDPOINT STANDARD / PREVENTION - JAPAN ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
Cloud Analysis Service ? Operational
VMware AppDefense Integration Service ? Operational
Content Delivery Services ? Operational
ENDPOINT STANDARD / PREVENTION - SYD Operational
Device Services ? Operational
Dashboard ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
VMware AppDefense Integration Service ? Operational
Cloud Analysis Service ? Operational
Managed Detection - Endpoint Standard Only ? Operational
Content Delivery Services ? Operational
ENDPOINT STANDARD / PREVENTION - UK Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
VMware AppDefense Integration Service ? Operational
Cloud Analysis Service ? Operational
Content Delivery Services ? Operational
ENTERPRISE EDR - US ? Operational
Enterprise EDR Event Processing ? Operational
Enterprise EDR Watchlist Processing ? Operational
Enterprise EDR Watchlist and Reporting ? Operational
Enterprise EDR Search ? Operational
Enterprise EDR UBS ? Operational
Enterprise EDR Event Ingestion ? Operational
ENTERPRISE EDR - EU ? Operational
Enterprise EDR Event Processing ? Operational
Enterprise EDR Watchlist Processing ? Operational
Enterprise EDR Watchlist and Reporting ? Operational
Enterprise EDR Search ? Operational
Enterprise EDR UBS ? Operational
Enterprise EDR Event Ingestion ? Operational
ENTERPRISE EDR - Japan ? Operational
Enterprise EDR Event Processing ? Operational
Enterprise EDR Watchlist Processing ? Operational
Enterprise EDR Watchlist and Reporting ? Operational
Enterprise EDR Search ? Operational
Enterprise EDR UBS ? Operational
Enterprise EDR Event Ingestion ? Operational
ENTERPRISE EDR - SYD Operational
Enterprise EDR Event Processing ? Operational
Enterprise EDR Watchlist Processing ? Operational
Enterprise EDR Watchlist and Reporting ? Operational
Enterprise EDR Search ? Operational
Enterprise EDR UBS ? Operational
Enterprise EDR Event Ingestion ? Operational
ENTERPRISE EDR - UK Operational
Enterprise EDR Event Processing ? Operational
Enterprise EDR Watchlist Processing ? Operational
Enterprise EDR Watchlist and Reporting ? Operational
Enterprise EDR Search ? Operational
Enterprise EDR UBS ? Operational
Enterprise EDR Event Ingestion ? Operational
AUDIT & REMEDIATION - US 1 ? Operational
Audit & Remediation Result Processing ? Operational
Audit & Remediation Public API ? Operational
Audit & Remediation Live Response ? Operational
AUDIT & REMEDIATION - US 2 Operational
Audit & Remediation Result Processing ? Operational
Audit & Remediation Public API ? Operational
Audit & Remediation Live Response ? Operational
AUDIT & REMEDIATION - US 5 Operational
Audit & Remediation Result Processing ? Operational
Audit & Remediation Public API ? Operational
Audit & Remediation Live Response ? Operational
AUDIT & REMEDIATION - UK Operational
Audit & Remediation Result Processing ? Operational
Audit & Remediation Public API ? Operational
Audit & Remediation Live Response ? Operational
AUDIT & REMEDIATION - EU ? Operational
Audit & Remediation Result Processing ? Operational
Audit & Remediation Public API ? Operational
Audit & Remediation Live Response ? Operational
AUDIT & REMEDIATION - Japan ? Operational
Audit & Remediation Result Processing ? Operational
Audit & Remediation Public API ? Operational
Audit & Remediation Live Response ? Operational
AUDIT & REMEDIATION - SYD Operational
Audit & Remediation Result Processing ? Operational
Audit & Remediation Public API ? Operational
Audit & Remediation Live Response ? Operational
DATA FORWARDER - EU ? Operational
Event Forwarder ? Operational
Alert Forwarder ? Operational
Data Forwarder Configuration API ? Operational
DATA FORWARDER - JAPAN ? Operational
Event Forwarder ? Operational
Alert Forwarder ? Operational
Data Forwarder Configuration API ? Operational
DATA FORWARDER - US ? Operational
Event Forwarder ? Operational
Alert Forwarder ? Operational
Data Forwarder Configuration API ? Operational
DATA FORWARDER - SYD ? Operational
Event Forwarder ? Operational
Alert Forwarder ? Operational
Data Forwarder Configuration API ? Operational
DATA FORWARDER - UK ? Operational
Event Forwarder ? Operational
Alert Forwarder ? Operational
Data Forwarder Configuration API ? Operational
WORKLOAD PROTECTION - US 1 ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
Public Cloud Account Management Operational
Public Cloud Inventory Service Operational
Public Cloud Ingestion Service Operational
Public Cloud AWS Collector Service Operational
WORKLOAD PROTECTION - US 2 ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
Public Cloud AWS Collector Service Operational
Public Cloud Ingestion Service Operational
Public Cloud Inventory Service Operational
Public Cloud Account Management Operational
WORKLOAD PROTECTION - US 5 ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
Public Cloud Account Management Operational
Public Cloud Inventory Service Operational
Public Cloud Ingestion Service Operational
Public Cloud AWS Collector Service Operational
WORKLOAD PROTECTION - EU ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
Public Cloud Account Management Operational
Public Cloud Inventory Service Operational
Public Cloud Ingestion Service Operational
Public Cloud AWS Collector Service Operational
WORKLOAD PROTECTION - JAPAN ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
Public Cloud Account Management Operational
Public Cloud Inventory Service Operational
Public Cloud Ingestion Service Operational
Public Cloud AWS Collector Service Operational
WORKLOAD PROTECTION - SYD ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
Public Cloud Account Management Operational
Public Cloud Inventory Service Operational
Public Cloud Ingestion Service Operational
Public Cloud AWS Collector Service Operational
WORKLOAD PROTECTION - UK Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
CONTAINER SECURITY - US Operational
Event Processing ? Operational
Enforcement (Data-plane) API Services ? Operational
State API Services ? Operational
Management API Services ? Operational
Notification Services ? Operational
Setup Wizard ? Operational
Image Scanning API Services ? Operational
Network Connectivity Map Operational
CONTAINER SECURITY - EU Operational
Event Processing ? Operational
Enforcement (Data-plane) API Services ? Operational
State API Services ? Operational
Management API Services ? Operational
Notification Services ? Operational
Setup Wizard ? Operational
Image Scanning API Services ? Operational
Network Connectivity Map Operational
CONTAINER SECURITY - JAPAN Operational
Event Processing ? Operational
Enforcement (Data-plane) API Services ? Operational
State API Services ? Operational
Management API Services ? Operational
Notification Services ? Operational
Setup Wizard ? Operational
Image Scanning API Services ? Operational
CONTAINER SECURITY - SYD Operational
Event Processing ? Operational
Enforcement (Data-plane) API Services ? Operational
State API Services ? Operational
Management API Services ? Operational
Notification Services ? Operational
Setup Wizard ? Operational
Image Scanning API Services ? Operational
Network Connectivity Map Operational
CONTAINER SECURITY - UK Operational
Event Processing ? Operational
Enforcement (Data-plane) API Services ? Operational
State API Services ? Operational
Management API Services ? Operational
Notification Services ? Operational
Setup Wizard ? Operational
Image Scanning API Services ? Operational
APP CONTROL ? Operational
CDC Reputation - Diagnostic Upload ? Operational
CDC Reputation - Platform Diagnostic Service ? Operational
CDC Reputation - Services ? Operational
CDC - CB Inspection ? Operational
EDR/H-EDR ? Operational
Diagnostics ? Operational
Email service ? Operational
YUM repository ? Operational
Threat Intelligence ? Operational
Hosted EDR Event Forwarder ? Operational
Hosted EDR Cloud Operational
Licensing and Provisioning ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 20, 2024

No incidents reported today.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.

Feb 13, 2024
Resolved - Carbon Black Engineering team have applied a fix and mitigated the issue. This is the final notification for this incident.
Feb 13, 02:52 EST
Update - Carbon Black Engineering team continue to test and deploy the fix. Further updates will be provided in the next 1 hour or as available

Security Impact: There is a delay in search, there is no impact to security efficacy.

Feb 13, 02:40 EST
Identified - Description: Carbon Black Engineering team have identified the issue and are working towards a resolution. Further updates in the next 30 minutes or as available

Security Impact: There is a delay in search, there is no impact to security efficacy.

Feb 13, 01:57 EST
Investigating - Description: The search queries may take longer than usual.

Security Impact: There is a delay in search, there is no impact to security efficacy.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

VMware Carbon Black Team

Feb 13, 01:19 EST
Feb 12, 2024
Resolved - Carbon Black Engineering team have applied a fix and mitigated the issue. This is the final notification for this incident.
Feb 12, 17:18 EST
Identified - Description: The Carbon Black Cloud team has identified the cause for event processing degradation and are actively working on a remediation to address the issue. ENDPOINT STANDARD backend may continue to take longer than normal to process the latest events from an ENDPOINT STANDARD and Enterprise EDR Sensor. Alerts in ENDPOINT STANDARD Dashboard and Enterprise EDR may continue to populate with a delay.

Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected. Visibility of alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored.

Next Update: 60 minutes or when a fix is available in impacted environments.

For any incident updates please visit https://status.carbonblack.com/

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

VMware Carbon Black Team

Feb 12, 15:51 EST
Feb 11, 2024

No incidents reported.

Feb 10, 2024

No incidents reported.

Feb 9, 2024

No incidents reported.

Feb 8, 2024
Resolved - Description: Carbon Black Engineering team have applied a fix and mitigated the issue. This is the final notification for this incident.
Feb 8, 00:23 EST
Identified - Description: Carbon Black Engineering team have identified the issue and are working towards a resolution. Further updates in the next 60 minutes or as available

Security Impact: The prevention capabilities of ENDPOINT STANDARD are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until the normal operation of Event Processing is restored.

Feb 7, 23:20 EST
Investigating - Description: ENDPOINT STANDARD Backend may take longer than normal to process latest events uploaded from an endpoint by ENDPOINT STANDARD Sensor. Events and/or Alerts in ENDPOINT STANDARD Dashboard may populate with a delay.

Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

VMware Carbon Black Team

Feb 7, 22:49 EST
Feb 7, 2024
Feb 6, 2024
Completed - The scheduled maintenance has been completed.
Feb 6, 13:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 03:30 EST
Scheduled - Beginning: 06-02-2024, 03:30 ET
Ending: 06-02-2024, 13:30 ET

Summary: The maintenance include data pipeline migration, you may get some delay on your APIS call on image scanning & Guardrails services

Thank you,
Carbon Black Team

Feb 4, 13:57 EST