VMware Carbon Black
STATUS PAGE

All Systems Operational

About This Site

VMware Carbon Black Status Page

Carbon Black Cloud products are hosted in multiple locations. Reference your URL to determine your hosted location.

Carbon Black Cloud - US 1 (https://dashboard.confer.net)
Carbon Black Cloud - US 2 (https://defense.conferdeploy.net/)
Carbon Black Cloud - US 5 (https://defense-prod05.conferdeploy.net/)
Carbon Black Cloud - EU (https://defense-eu.conferdeploy.net/)
Carbon Black Cloud - Japan (https://defense-prodnrt.conferdeploy.net/)
Carbon Black Cloud - SYD (https://defense-prodsyd.conferdeploy.net/)

Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

ENDPOINT STANDARD - US 1 ? Operational
Device Services ? Operational
Dashboard ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
VMware AppDefense Integration Service ? Operational
Cloud Analysis Service ? Operational
Managed Detection (formerly ThreatSight) ? Operational
ENDPOINT STANDARD - US 2 ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
VMware AppDefense Integration Service ? Operational
Cloud Analysis Service ? Operational
Managed Detection (formerly ThreatSight) ? Operational
ENDPOINT STANDARD - US 5 ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
VMware AppDefense Integration Service ? Operational
Cloud Analysis Service ? Operational
Managed Detection (formerly ThreatSight) ? Operational
ENDPOINT STANDARD - EU ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
Cloud Analysis Service ? Operational
VMware AppDefense Integration Service ? Operational
ENDPOINT STANDARD - Japan ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
Cloud Analysis Service ? Operational
VMware AppDefense Integration Service ? Operational
ENDPOINT STANDARD - SYD Operational
Device Services ? Operational
Dashboard ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
VMware AppDefense Integration Service ? Operational
Cloud Analysis Service ? Operational
Managed Detection (formerly ThreatSight) ? Operational
ENTERPRISE EDR - US ? Operational
Enterprise EDR Event Processing ? Operational
Enterprise EDR Watchlist Processing ? Operational
Enterprise EDR Watchlist and Reporting ? Operational
Enterprise EDR Search ? Operational
Enterprise EDR UBS ? Operational
ENTERPRISE EDR - EU ? Operational
Enterprise EDR Event Processing ? Operational
Enterprise EDR Watchlist Processing ? Operational
Enterprise EDR Watchlist and Reporting ? Operational
Enterprise EDR Search ? Operational
Enterprise EDR UBS ? Operational
ENTERPRISE EDR - Japan ? Operational
Enterprise EDR Event Processing ? Operational
Enterprise EDR Watchlist Processing ? Operational
Enterprise EDR Watchlist and Reporting ? Operational
Enterprise EDR Search ? Operational
Enterprise EDR UBS ? Operational
ENTERPRISE EDR - SYD Operational
Enterprise EDR Event Processing ? Operational
Enterprise EDR Watchlist Processing ? Operational
Enterprise EDR Watchlist and Reporting ? Operational
Enterprise EDR Search ? Operational
Enterprise EDR UBS ? Operational
AUDIT & REMEDIATION - US ? Operational
Audit & Remediation Result Processing ? Operational
Audit & Remediation Public API ? Operational
AUDIT & REMEDIATION - EU ? Operational
Audit & Remediation Result Processing ? Operational
Audit & Remediation Public API ? Operational
AUDIT & REMEDIATION - Japan ? Operational
Audit & Remediation Result Processing ? Operational
Audit & Remediation Public API ? Operational
AUDIT & REMEDIATION - SYD Operational
Audit & Remediation Result Processing ? Operational
Audit & Remediation Public API ? Operational
EVENT FORWARDER - EU ? Operational
Event Forwarder ? Operational
Alert Forwarder ? Operational
EVENT FORWARDER - APJ ? Operational
Event Forwarder ? Operational
Alert Forwarder ? Operational
EVENT FORWARDER - US ? Operational
Event Forwarder ? Operational
Alert Forwarder ? Operational
EVENT FORWARDER - SYD Operational
Event Forwarder ? Operational
Alert Forwarder ? Operational
WORKLOAD PROTECTION - US 1 ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
WORKLOAD PROTECTION - US 2 ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
WORKLOAD PROTECTION - US 5 ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
WORKLOAD PROTECTION - EU ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
WORKLOAD PROTECTION - APJ ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
WORKLOAD PROTECTION - AUS ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
CONTAINER SECURITY Operational
Event Processing ? Operational
Enforcement (Data-plane) API Services ? Operational
State API Services ? Operational
Management API Services ? Operational
Notification Services ? Operational
Setup Wizard ? Operational
APP CONTROL ? Operational
CDC Reputation - Diagnostic Upload ? Operational
CDC Reputation - Platform Diagnostic Service ? Operational
CDC Reputation - Services ? Operational
CDC - CB Inspection ? Operational
HOSTED EDR ? Operational
Hosted EDR - Diagnostics ? Operational
Hosted EDR - Email service ? Operational
Hosted EDR - YUM repository ? Operational
Hosted EDR Cloud Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 3, 2021

No incidents reported today.

Mar 2, 2021
Completed - The scheduled maintenance has been completed.
Mar 2, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 20:00 EST
Scheduled - LiveQuery services will undergo a brief downtime to perform a rollout required to improve parts of the service on all production environments.

During this maintenance window, customers won’t be able to create new queries and might experience delays in query results processing for queries created prior to the start of the maintenance.
Feb 26, 12:25 EST
Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021
Resolved - This incident has been resolved.
Feb 26, 12:29 EST
Update - Backlog processing of Events and Alerts continues as quickly as possible. Over half of impacted devices are now fully caught up to latest.
Feb 26, 11:46 EST
Update - Event Processing continues to work through the backlog of Events and Alerts.
Feb 26, 10:52 EST
Update - Notification Services has been restored to Operational. Event Processing continues to work through the backlog of Events and Alerts.
Feb 26, 09:51 EST
Update - Systems are confirmed as back to normal and the backlog of events, alerts, and notifications is being processed.
Feb 26, 09:10 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 26, 08:27 EST
Update - We are continuing to work on a fix for this issue.
Feb 26, 08:14 EST
Update - We are continuing to work on a fix for this issue.
Feb 26, 07:18 EST
Update - We are continuing to work to fix this issue. The issue is related to the persistence mechanism for Alerts being unable to accept writes at sufficient volume. All backlogged Alerts and Events will be processed without loss after full capacity is restored.
Feb 26, 06:16 EST
Identified - The issue has been identified and a fix is being implemented.
Feb 26, 05:28 EST
Investigating - Description: ENDPOINT STANDARD US 5 Backend may take longer than normal to process latest events uploaded from an endpoint by ENDPOINT STANDARD US 5 Sensor. Events and/or Alerts in ENDPOINT STANDARD US 5 Dashboard may populate with a delay.

Security Impact: Prevention capabilities of ENDPOINT STANDARD US 5 are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

Carbon Black Team
Feb 26, 05:08 EST
Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021
Resolved - This incident has been resolved.
Feb 20, 12:13 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 20, 09:41 EST
Update - We are continuing to work on a fix for this issue.
Feb 20, 09:41 EST
Update - We are continuing to work on a fix for this issue.
Feb 20, 08:02 EST
Identified - Description: The Carbon Black Cloud team has identified the cause for event processing degradation and are actively working on a remediation to address the issue. ENDPOINT STANDARD US2 backend may continue to take longer than normal to process the latest events from an ENDPOINT STANDARD Sensor. Events and/or Alerts in ENDPOINT STANDARD US2 Dashboard may continue to populate with a delay.

Security Impact: Prevention capabilities of ENDPOINT STANDARD US2 are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored.

Next Update: 60minutes or when a fix is available in impacted environments.

For any incident updates please visit https://status.carbonblack.com/

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

Carbon Black Team
Feb 20, 08:02 EST
Feb 19, 2021

No incidents reported.

Feb 18, 2021
Resolved - Description: On 18-Feb-2020, from 4:39 PM EST - 4:53 PM EST some elements of ENDPOINT STANDARD US 1, 2 and 5 UI may have taken longer than normal to populate or fail to load intermittently. ENDPOINT STANDARD US 1, 2 and 5 org Administrators may have been unable to log in. ENDPOINT STANDARD US 1, 2 and 5 Dashboard may have been unavailable.

Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected.

Carbon Black Team


tags: statusalert, cbdalerts, cb defense
Feb 18, 18:00 EST
Feb 17, 2021

No incidents reported.