VMware Carbon Black
STATUS PAGE

All Systems Operational

About This Site

VMware Carbon Black Status Page

Carbon Black Cloud products are hosted in multiple locations. Reference your URL to determine your hosted location.

Carbon Black Cloud - US 1 (https://dashboard.confer.net)
Carbon Black Cloud - US 2 (https://defense.conferdeploy.net/)
Carbon Black Cloud - US 5 (https://defense-prod05.conferdeploy.net/)
Carbon Black Cloud - EU (https://defense-eu.conferdeploy.net/)
Carbon Black Cloud - Japan (https://defense-prodnrt.conferdeploy.net/)
Carbon Black Cloud - SYD (https://defense-prodsyd.conferdeploy.net/)
Carbon Black Cloud - UK (https://console.cloud.vmware.com/)

Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

ENDPOINT STANDARD / PREVENTION - US 1 ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
VMware AppDefense Integration Service ? Operational
Cloud Analysis Service ? Operational
Managed Detection - Endpoint Standard Only ? Operational
Content Delivery Services ? Operational
ENDPOINT STANDARD / PREVENTION - US 2 ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
VMware AppDefense Integration Service ? Operational
Cloud Analysis Service ? Operational
Managed Detection - Endpoint Standard Only ? Operational
Content Delivery Services ? Operational
ENDPOINT STANDARD / PREVENTION - US 5 ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
VMware AppDefense Integration Service ? Operational
Cloud Analysis Service ? Operational
Managed Detection - Endpoint Standard Only ? Operational
Content Delivery Services ? Operational
ENDPOINT STANDARD / PREVENTION - EU ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
Cloud Analysis Service ? Operational
VMware AppDefense Integration Service ? Operational
Content Delivery Services ? Operational
ENDPOINT STANDARD / PREVENTION - JAPAN ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
Cloud Analysis Service ? Operational
VMware AppDefense Integration Service ? Operational
Content Delivery Services ? Operational
ENDPOINT STANDARD / PREVENTION - SYD Operational
Device Services ? Operational
Dashboard ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
VMware AppDefense Integration Service ? Operational
Cloud Analysis Service ? Operational
Managed Detection - Endpoint Standard Only ? Operational
Content Delivery Services ? Operational
ENTERPRISE EDR - US ? Operational
Enterprise EDR Event Processing ? Operational
Enterprise EDR Watchlist Processing ? Operational
Enterprise EDR Watchlist and Reporting ? Operational
Enterprise EDR Search ? Operational
Enterprise EDR UBS ? Operational
Enterprise EDR Event Ingestion ? Operational
ENTERPRISE EDR - EU ? Operational
Enterprise EDR Event Processing ? Operational
Enterprise EDR Watchlist Processing ? Operational
Enterprise EDR Watchlist and Reporting ? Operational
Enterprise EDR Search ? Operational
Enterprise EDR UBS ? Operational
Enterprise EDR Event Ingestion ? Operational
ENTERPRISE EDR - Japan ? Operational
Enterprise EDR Event Processing ? Operational
Enterprise EDR Watchlist Processing ? Operational
Enterprise EDR Watchlist and Reporting ? Operational
Enterprise EDR Search ? Operational
Enterprise EDR UBS ? Operational
Enterprise EDR Event Ingestion ? Operational
ENTERPRISE EDR - SYD Operational
Enterprise EDR Event Processing ? Operational
Enterprise EDR Watchlist Processing ? Operational
Enterprise EDR Watchlist and Reporting ? Operational
Enterprise EDR Search ? Operational
Enterprise EDR UBS ? Operational
Enterprise EDR Event Ingestion ? Operational
AUDIT & REMEDIATION - US ? Operational
Audit & Remediation Result Processing ? Operational
Audit & Remediation Public API ? Operational
Audit & Remediation Live Response ? Operational
AUDIT & REMEDIATION - EU ? Operational
Audit & Remediation Result Processing ? Operational
Audit & Remediation Public API ? Operational
Audit & Remediation Live Response ? Operational
AUDIT & REMEDIATION - Japan ? Operational
Audit & Remediation Result Processing ? Operational
Audit & Remediation Public API ? Operational
Audit & Remediation Live Response ? Operational
AUDIT & REMEDIATION - SYD Operational
Audit & Remediation Result Processing ? Operational
Audit & Remediation Public API ? Operational
Audit & Remediation Live Response ? Operational
EVENT FORWARDER - EU ? Operational
Event Forwarder ? Operational
Alert Forwarder ? Operational
EVENT FORWARDER - JAPAN ? Operational
Event Forwarder ? Operational
Alert Forwarder ? Operational
EVENT FORWARDER - US ? Operational
Event Forwarder ? Operational
Alert Forwarder ? Operational
EVENT FORWARDER - SYD Operational
Event Forwarder ? Operational
Alert Forwarder ? Operational
WORKLOAD PROTECTION - US 1 ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
WORKLOAD PROTECTION - US 2 ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
WORKLOAD PROTECTION - US 5 ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
WORKLOAD PROTECTION - EU ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
WORKLOAD PROTECTION - JAPAN ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
WORKLOAD PROTECTION - SYD ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
CONTAINER SECURITY - US Operational
Event Processing ? Operational
Enforcement (Data-plane) API Services ? Operational
State API Services ? Operational
Management API Services ? Operational
Notification Services ? Operational
Setup Wizard ? Operational
Image Scanning API Services ? Operational
Network Connectivity Map Operational
CONTAINER SECURITY - EU Operational
Event Processing ? Operational
Enforcement (Data-plane) API Services ? Operational
State API Services ? Operational
Management API Services ? Operational
Notification Services ? Operational
Setup Wizard ? Operational
Image Scanning API Services ? Operational
Network Connectivity Map Operational
CONTAINER SECURITY - JAPAN Operational
Event Processing ? Operational
Enforcement (Data-plane) API Services ? Operational
State API Services ? Operational
Management API Services ? Operational
Notification Services ? Operational
Setup Wizard ? Operational
Image Scanning API Services ? Operational
CONTAINER SECURITY - SYD Operational
Event Processing ? Operational
Enforcement (Data-plane) API Services ? Operational
State API Services ? Operational
Management API Services ? Operational
Notification Services ? Operational
Setup Wizard ? Operational
Image Scanning API Services ? Operational
Network Connectivity Map Operational
APP CONTROL ? Operational
CDC Reputation - Diagnostic Upload ? Operational
CDC Reputation - Platform Diagnostic Service ? Operational
CDC Reputation - Services ? Operational
CDC - CB Inspection ? Operational
HOSTED EDR ? Operational
Hosted EDR - Diagnostics ? Operational
Hosted EDR - Email service ? Operational
Hosted EDR - YUM repository ? Operational
Hosted EDR Cloud Operational
ENDPOINT STANDARD / PREVENTION - UK Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
VMware AppDefense Integration Service ? Operational
Cloud Analysis Service ? Operational
Content Delivery Services ? Operational
ENTERPRISE EDR - UK Operational
Enterprise EDR Event Processing ? Operational
Enterprise EDR Watchlist Processing ? Operational
Enterprise EDR Watchlist and Reporting ? Operational
Enterprise EDR Search ? Operational
Enterprise EDR UBS ? Operational
Enterprise EDR Event Ingestion ? Operational
AUDIT & REMEDIATION - UK Operational
Audit & Remediation Result Processing ? Operational
Audit & Remediation Public API ? Operational
EVENT FORWARDER - UK Operational
Event Forwarder ? Operational
Alert Forwarder ? Operational
WORKLOAD PROTECTION - UK Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
CONTAINER SECURITY - UK Operational
Event Processing ? Operational
Enforcement (Data-plane) API Services ? Operational
State API Services ? Operational
Management API Services ? Operational
Notification Services ? Operational
Setup Wizard ? Operational
Image Scanning API Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 3, 2022

No incidents reported today.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022
Resolved - This incident has been resolved.
Sep 28, 00:57 EDT
Update - We are continuing to work on a fix for this issue.
Sep 27, 23:56 EDT
Update - We are continuing to work on a fix for this issue.
Sep 27, 23:02 EDT
Identified - The issue has been identified and a fix is being implemented.
Sep 27, 22:10 EDT
Investigating - Description: Outage in our Alerts API is currently affecting all customers in Prod01, Prod02, and Prod05 environments. Alerts data will be delayed, however no data loss expected.

Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

Carbon Black Team


tags: statusalert, cbdalerts, cb defense

Sep 27, 22:01 EDT
Sep 27, 2022
Sep 26, 2022
Resolved - This incident has been resolved.
Sep 26, 06:15 EDT
Update - We are continuing to monitor for any further issues.
Sep 26, 05:23 EDT
Monitoring - Alert processing is back to normal now. All the functionalities are working fine. We will continue to monitor the services.
Sep 26, 05:04 EDT
Update - Alert processing is delayed by around 4 hours and no data loss is expected.
Prevention capabilities are not impacted.
Next update in 60 minutes.

Sep 26, 04:18 EDT
Update - Alert processing is delayed by upto 5 hours and no data loss is expected.
Prevention capabilities are not impacted.
Next update in 60 minutes.

Sep 26, 02:59 EDT
Update - Alert processing is delayed by upto 6 hours and no data loss is expected.
Prevention capabilities are not impacted.
Next update in 60 minutes.

Sep 26, 01:55 EDT
Update - Alert processing is delayed and no data loss is expected.
Prevention capabilities are not impacted.
Next update in 60 minutes.

Sep 26, 00:48 EDT
Update - Alert processing is delayed and no data loss is expected.
Prevention capabilities are not impacted.
Next update in 60 minutes.

Sep 25, 23:54 EDT
Update - We are continuing to working towards resolving this issue. Next update in 60m.

Prevention capabilities are not impacted.

Sep 25, 23:01 EDT
Update - We are continuing to working towards resolving this issue. Next update in 60m.

Prevention capabilities are not impacted.

Sep 25, 21:56 EDT
Update - We are continuing to working towards resolving this issue. Next update in 180m.

Prevention capabilities are not impacted.

Sep 25, 19:14 EDT
Update - We are continuing to working towards resolving this issue. Next update in 60m.

Prevention capabilities are not impacted.

Sep 25, 18:22 EDT
Identified - A significant outage in our Alerts API is currently affecting all customers in Prod01, Prod02, and Prod05 environments. We are working on remediation. Alerts data will be delayed, however no data loss expected. Next update in 60 minutes.

Prevention capabilities are not impacted.

Sep 25, 17:20 EDT
Sep 25, 2022
Sep 24, 2022

No incidents reported.

Sep 23, 2022
Resolved - This incident has been resolved.
Sep 23, 16:40 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 23, 16:09 EDT
Identified - The issue has been identified and a fix is being implemented.
Sep 23, 16:00 EDT
Update - We are continuing to investigate this issue.
Sep 23, 15:57 EDT
Investigating - Description: Connection to ENDPOINT STANDARD API Services may be unavailable or fail intermittently. Integrations based on ENDPOINT STANDARD API, including SIEM connectors, Two-Factor Authentication and SAML logins, may not function correctly.

Customer Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

Carbon Black Team


tags: statusalert, cbdalerts, cb defense

Sep 23, 15:51 EDT
Sep 22, 2022

No incidents reported.

Sep 21, 2022
Resolved - This incident has been resolved.
Sep 21, 17:05 EDT
Identified - The issue has been identified and a fix is being implemented.

Next update: 30 minutes

Sep 21, 16:58 EDT
Investigating - Description: Alert dismissals, data exports, and other asynchronous tasks are experiencing increased error rates.

Customer Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

Sep 21, 15:55 EDT
Sep 20, 2022
Resolved - All systems are healthy.
Sep 20, 17:17 EDT
Monitoring - Systems appear to be operational at this time. We are assessing impact and monitoring for additional faults.
Sep 20, 15:32 EDT
Sep 19, 2022

No incidents reported.