VMware Carbon Black
STATUS PAGE

All Systems Operational

About This Site

VMware Carbon Black Status Page

Carbon Black Cloud products are hosted in multiple locations. Reference your URL to determine your hosted location.

Carbon Black Cloud - US 1 (https://dashboard.confer.net)
Carbon Black Cloud - US 2 (https://defense.conferdeploy.net/)
Carbon Black Cloud - US 5 (https://defense-prod05.conferdeploy.net/)
Carbon Black Cloud - EU (https://defense-eu.conferdeploy.net/)
Carbon Black Cloud - Japan (https://defense-prodnrt.conferdeploy.net/)
Carbon Black Cloud - SYD (https://defense-prodsyd.conferdeploy.net/)

Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

ENDPOINT STANDARD / PREVENTION - US 1 ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
VMware AppDefense Integration Service ? Operational
Cloud Analysis Service ? Operational
Managed Detection - Endpoint Standard Only ? Operational
ENDPOINT STANDARD / PREVENTION - US 2 ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
VMware AppDefense Integration Service ? Operational
Cloud Analysis Service ? Operational
Managed Detection - Endpoint Standard Only ? Operational
ENDPOINT STANDARD / PREVENTION - US 5 ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
VMware AppDefense Integration Service ? Operational
Cloud Analysis Service ? Operational
Managed Detection - Endpoint Standard Only ? Operational
ENDPOINT STANDARD / PREVENTION - EU ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
Cloud Analysis Service ? Operational
VMware AppDefense Integration Service ? Operational
ENDPOINT STANDARD / PREVENTION - JAPAN ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
Cloud Analysis Service ? Operational
VMware AppDefense Integration Service ? Operational
ENDPOINT STANDARD / PREVENTION - SYD Operational
Device Services ? Operational
Dashboard ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
VMware AppDefense Integration Service ? Operational
Cloud Analysis Service ? Operational
Managed Detection - Endpoint Standard Only ? Operational
ENTERPRISE EDR - US ? Operational
Enterprise EDR Event Processing ? Operational
Enterprise EDR Watchlist Processing ? Operational
Enterprise EDR Watchlist and Reporting ? Operational
Enterprise EDR Search ? Operational
Enterprise EDR UBS ? Operational
ENTERPRISE EDR - EU ? Operational
Enterprise EDR Event Processing ? Operational
Enterprise EDR Watchlist Processing ? Operational
Enterprise EDR Watchlist and Reporting ? Operational
Enterprise EDR Search ? Operational
Enterprise EDR UBS ? Operational
ENTERPRISE EDR - Japan ? Operational
Enterprise EDR Event Processing ? Operational
Enterprise EDR Watchlist Processing ? Operational
Enterprise EDR Watchlist and Reporting ? Operational
Enterprise EDR Search ? Operational
Enterprise EDR UBS ? Operational
ENTERPRISE EDR - SYD Operational
Enterprise EDR Event Processing ? Operational
Enterprise EDR Watchlist Processing ? Operational
Enterprise EDR Watchlist and Reporting ? Operational
Enterprise EDR Search ? Operational
Enterprise EDR UBS ? Operational
AUDIT & REMEDIATION - US ? Operational
Audit & Remediation Result Processing ? Operational
Audit & Remediation Public API ? Operational
AUDIT & REMEDIATION - EU ? Operational
Audit & Remediation Result Processing ? Operational
Audit & Remediation Public API ? Operational
AUDIT & REMEDIATION - Japan ? Operational
Audit & Remediation Result Processing ? Operational
Audit & Remediation Public API ? Operational
AUDIT & REMEDIATION - SYD Operational
Audit & Remediation Result Processing ? Operational
Audit & Remediation Public API ? Operational
EVENT FORWARDER - EU ? Operational
Event Forwarder ? Operational
Alert Forwarder ? Operational
EVENT FORWARDER - JAPAN ? Operational
Event Forwarder ? Operational
Alert Forwarder ? Operational
EVENT FORWARDER - US ? Operational
Event Forwarder ? Operational
Alert Forwarder ? Operational
EVENT FORWARDER - SYD Operational
Event Forwarder ? Operational
Alert Forwarder ? Operational
WORKLOAD PROTECTION - US 1 ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
WORKLOAD PROTECTION - US 2 ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
WORKLOAD PROTECTION - US 5 ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
WORKLOAD PROTECTION - EU ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
WORKLOAD PROTECTION - JAPAN ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
WORKLOAD PROTECTION - SYD ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
CONTAINER SECURITY - US Operational
Event Processing ? Operational
Enforcement (Data-plane) API Services ? Operational
State API Services ? Operational
Management API Services ? Operational
Notification Services ? Operational
Setup Wizard ? Operational
CONTAINER SECURITY - EU Operational
Event Processing ? Operational
Enforcement (Data-plane) API Services ? Operational
State API Services ? Operational
Management API Services ? Operational
Notification Services ? Operational
Setup Wizard ? Operational
CONTAINER SECURITY - JAPAN Operational
Event Processing ? Operational
Enforcement (Data-plane) API Services ? Operational
State API Services ? Operational
Management API Services ? Operational
Notification Services ? Operational
Setup Wizard ? Operational
CONTAINER SECURITY - SYD Operational
Event Processing ? Operational
Enforcement (Data-plane) API Services ? Operational
State API Services ? Operational
Management API Services ? Operational
Notification Services ? Operational
Setup Wizard ? Operational
APP CONTROL ? Operational
CDC Reputation - Diagnostic Upload ? Operational
CDC Reputation - Platform Diagnostic Service ? Operational
CDC Reputation - Services ? Operational
CDC - CB Inspection ? Operational
HOSTED EDR ? Operational
Hosted EDR - Diagnostics ? Operational
Hosted EDR - Email service ? Operational
Hosted EDR - YUM repository ? Operational
Hosted EDR Cloud Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 1, 2021

No incidents reported today.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021
Resolved - This incident has been resolved.
Jul 29, 15:53 EDT
Monitoring - A fix has been implemented and we are monitoring the results.

Thank you
Carbon Black Team
Jul 29, 15:24 EDT
Update - We are still implementing a fix for this issue.

Next Update: 60 minutes or upon earlier status change

We thank you for your patience as we work to resolve the issue.

Carbon Black Team
Jul 29, 14:16 EDT
Identified - We are implementing a fix for this issue.

Next Update: 60 minutes or upon earlier status change

We thank you for your patience as we work to resolve the issue.

Carbon Black Team
Jul 29, 13:16 EDT
Investigating - Description: CARBON BLACK CLOUD WORKLOAD PROTECTION - US Vulnerability Assessment Service is currently degraded. Some customers may experience intermittent failure for Workloads. Various Vulnerability Assessment related functions such as Export, Re-Assess may fail or have degraded performance. Vulnerability Assessment for new Workloads may not be available.
Vulnerability Assessment updated data will not get reflected on UI.

Security Impact: The detection and reporting of new vulnerabilities may be delayed. There will be no data loss (only a delay).

Next Update: 60 minutes or upon earlier status change

For any incident updates please visit https://status.carbonblack.com/

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

Carbon Black Team
Jul 29, 11:58 EDT
Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021
Resolved - We have resolved the issue and restored the service back to normal performance.
Jul 24, 22:01 EDT
Monitoring - Description: The Carbon Black Cloud team has deployed a fix to address the cause for event processing degradation and are monitoring the impact. ENDPOINT STANDARD backend may continue to take longer than normal to process the latest events from an ENDPOINT STANDARD Sensor. Events and/or Alerts in ENDPOINT STANDARD Dashboard may continue to populate with a delay.

Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored.

Next Update: 60 minutes or when incident is resolved.

For any incident updates please visit https://status.carbonblack.com/

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

Carbon Black Team
Jul 24, 21:20 EDT
Jul 23, 2021

No incidents reported.

Jul 22, 2021
Resolved - From 20-Jul-2021, 12:00 PM - 21-Jul-2021, 4:00 PM, some customers may have experienced delays or timeouts when initiating a Live Response session. All systems are now functioning per normal operation.
Jul 22, 13:03 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 21, 17:53 EDT
Update - We are continuing to investigate this issue.
Jul 21, 16:16 EDT
Update - We are continuing to investigate this issue.
Jul 21, 15:14 EDT
Investigating - Description: CARBON BLACK CLOUD AUDIT & REMEDIATION US -- Some customers may experience intermittent failures or slowness when initiating a Live Response session.

Security Impact: Security efficacy is not compromised due to this issue.

For any incident updates please visit https://status.carbonblack.com/

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

Carbon Black Team
Jul 21, 13:45 EDT
Jul 21, 2021
Jul 20, 2021

No incidents reported.

Jul 19, 2021
Resolved - This incident has been resolved.
Jul 19, 19:58 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 19, 18:43 EDT
Investigating - Description: US5 ENDPOINT STANDARD Backend may take longer than normal to process latest events uploaded from an endpoint by ENDPOINT STANDARD Sensor. Events and/or Alerts in ENDPOINT STANDARD Dashboard may populate with a delay.

Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

Carbon Black Team
Jul 19, 18:05 EDT
Jul 18, 2021

No incidents reported.