VMware Carbon Black
STATUS PAGE

All Systems Operational

About This Site

VMware Carbon Black Status Page

Carbon Black Cloud products are hosted in multiple locations. Reference your URL to determine your hosted location.

Carbon Black Cloud - US 1 (https://dashboard.confer.net)
Carbon Black Cloud - US 2 (https://defense.conferdeploy.net/)
Carbon Black Cloud - US 5 (https://defense-prod05.conferdeploy.net/)
Carbon Black Cloud - EU (https://defense-eu.conferdeploy.net/)
Carbon Black Cloud - Japan (https://defense-prodnrt.conferdeploy.net/)

Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

ENDPOINT STANDARD - US 1 ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
VMware AppDefense Integration Service ? Operational
Cloud Analysis Service ? Operational
Managed Detection (formerly ThreatSight) ? Operational
ENTERPRISE EDR - US ? Operational
Enterprise EDR Event Processing ? Operational
Enterprise EDR Watchlist Processing ? Operational
Enterprise EDR Watchlist and Reporting ? Operational
Enterprise EDR Search ? Operational
Enterprise EDR UBS ? Operational
ENDPOINT STANDARD - US 2 ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
VMware AppDefense Integration Service ? Operational
Cloud Analysis Service ? Operational
Managed Detection (formerly ThreatSight) ? Operational
ENTERPRISE EDR - EU ? Operational
Enterprise EDR Event Processing ? Operational
Enterprise EDR Watchlist Processing ? Operational
Enterprise EDR Watchlist and Reporting ? Operational
Enterprise EDR Search ? Operational
Enterprise EDR UBS ? Operational
ENDPOINT STANDARD - US 5 ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
VMware AppDefense Integration Service ? Operational
Cloud Analysis Service ? Operational
Managed Detection (formerly ThreatSight) ? Operational
ENTERPRISE EDR - Japan ? Operational
Enterprise EDR Event Processing ? Operational
Enterprise EDR Watchlist Processing ? Operational
Enterprise EDR Watchlist and Reporting ? Operational
Enterprise EDR Search ? Operational
Enterprise EDR UBS ? Operational
ENDPOINT STANDARD - EU ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
Cloud Analysis Service ? Operational
VMware AppDefense Integration Service ? Operational
AUDIT & REMEDIATION - US ? Operational
Audit & Remediation Result Processing ? Operational
Audit & Remediation Public API ? Operational
ENDPOINT STANDARD - Japan ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
Cloud Analysis Service ? Operational
VMware AppDefense Integration Service ? Operational
AUDIT & REMEDIATION - EU ? Operational
Audit & Remediation Result Processing ? Operational
Audit & Remediation Public API ? Operational
EVENT FORWARDER - EU ? Operational
Event Forwarder ? Operational
AUDIT & REMEDIATION - Japan ? Operational
Audit & Remediation Result Processing ? Operational
Audit & Remediation Public API ? Operational
EVENT FORWARDER - APJ ? Operational
Event Forwarder ? Operational
HOSTED EDR ? Operational
Hosted EDR - Diagnostics ? Operational
Hosted EDR - Email service ? Operational
Hosted EDR - YUM repository ? Operational
Hosted EDR Cloud Operational
EVENT FORWARDER - US ? Operational
Event Forwarder ? Operational
APP CONTROL ? Operational
CDC Reputation - Diagnostic Upload ? Operational
CDC Reputation - Platform Diagnostic Service ? Operational
CDC Reputation - Services ? Operational
CDC - CB Inspection ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 11, 2020

No incidents reported today.

Jul 10, 2020
Completed - The scheduled maintenance has been completed.
Jul 10, 21:07 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 20:00 EDT
Scheduled - During this maintenance period all Carbon Black Cloud backend services (ENDPOINT STANDARD - US 2, ENTERPRISE EDR - US, AUDIT & REMEDIATION - US) may be unavailable. However, any data sent to the Carbon Black Cloud backend during the maintenance period will be processed after maintenance completion.
Jul 9, 15:54 EDT
Resolved - This incident has been resolved.
Jul 10, 17:13 EDT
Monitoring - A fix has been implemented and we are monitoring the issue.

Next Update: 4 hours or upon status change.
Jul 10, 16:01 EDT
Identified - The issue has been identified and a fix is being implemented.

Next Update: 2 hours or upon status change
Jul 10, 14:35 EDT
Investigating - Description: ENDPOINT STANDARD - US 5 Backend may take longer than normal to process latest events uploaded from an endpoint by ENDPOINT STANDARD - US 5 Sensor. Events and/or Alerts in ENDPOINT STANDARD Dashboard may populate with a delay.

Security Impact: Prevention capabilities of ENDPOINT STANDARD - US 5 are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored.

Next Update: 2 hours or upon status change

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

Carbon Black Team
Jul 10, 12:49 EDT
Jul 9, 2020

No incidents reported.

Jul 8, 2020
Resolved - This incident has been resolved.
Jul 8, 08:24 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 7, 14:36 EDT
Identified - The issue has been identified and a fix is being implemented.
Jul 7, 13:47 EDT
Investigating - Description: ENDPOINT STANDARD - US 5 Backend may take longer than normal to process latest events uploaded from an endpoint by ENDPOINT STANDARD - US 5 Sensor. Events and/or Alerts in ENDPOINT STANDARD - US 5 Dashboard may populate with a delay.

Security Impact: Prevention capabilities of ENDPOINT STANDARD - US 5 are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored.

Next Update: 2 hours or upon status change

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

Carbon Black Team
Jul 7, 10:42 EDT
Jul 7, 2020
Jul 6, 2020

No incidents reported.

Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020

No incidents reported.

Jun 30, 2020

No incidents reported.

Jun 29, 2020

No incidents reported.

Jun 28, 2020

No incidents reported.

Jun 27, 2020

No incidents reported.