VMware Carbon Black
STATUS PAGE

All Systems Operational

About This Site

VMware Carbon Black Status Page

Carbon Black Cloud products are hosted in multiple locations. Reference your URL to determine your hosted location.

Carbon Black Cloud - US 1 (https://dashboard.confer.net)
Carbon Black Cloud - US 2 (https://defense.conferdeploy.net/)
Carbon Black Cloud - US 5 (https://defense-prod05.conferdeploy.net/)
Carbon Black Cloud - EU (https://defense-eu.conferdeploy.net/)
Carbon Black Cloud - Japan (https://defense-prodnrt.conferdeploy.net/)
Carbon Black Cloud - SYD (https://defense-prodsyd.conferdeploy.net/)

Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

ENDPOINT STANDARD / PREVENTION - US 1 ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
VMware AppDefense Integration Service ? Operational
Cloud Analysis Service ? Operational
Managed Detection - Endpoint Standard Only ? Operational
ENDPOINT STANDARD / PREVENTION - US 2 ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
VMware AppDefense Integration Service ? Operational
Cloud Analysis Service ? Operational
Managed Detection - Endpoint Standard Only ? Operational
ENDPOINT STANDARD / PREVENTION - US 5 ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
VMware AppDefense Integration Service ? Operational
Cloud Analysis Service ? Operational
Managed Detection - Endpoint Standard Only ? Operational
ENDPOINT STANDARD / PREVENTION - EU ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
Cloud Analysis Service ? Operational
VMware AppDefense Integration Service ? Operational
ENDPOINT STANDARD / PREVENTION - JAPAN ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
Cloud Analysis Service ? Operational
VMware AppDefense Integration Service ? Operational
ENDPOINT STANDARD / PREVENTION - SYD Operational
Device Services ? Operational
Dashboard ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
VMware AppDefense Integration Service ? Operational
Cloud Analysis Service ? Operational
Managed Detection - Endpoint Standard Only ? Operational
ENTERPRISE EDR - US ? Operational
Enterprise EDR Event Processing ? Operational
Enterprise EDR Watchlist Processing ? Operational
Enterprise EDR Watchlist and Reporting ? Operational
Enterprise EDR Search ? Operational
Enterprise EDR UBS ? Operational
Enterprise EDR Event Ingestion ? Operational
ENTERPRISE EDR - EU ? Operational
Enterprise EDR Event Processing ? Operational
Enterprise EDR Watchlist Processing ? Operational
Enterprise EDR Watchlist and Reporting ? Operational
Enterprise EDR Search ? Operational
Enterprise EDR UBS ? Operational
Enterprise EDR Event Ingestion ? Operational
ENTERPRISE EDR - Japan ? Operational
Enterprise EDR Event Processing ? Operational
Enterprise EDR Watchlist Processing ? Operational
Enterprise EDR Watchlist and Reporting ? Operational
Enterprise EDR Search ? Operational
Enterprise EDR UBS ? Operational
Enterprise EDR Event Ingestion ? Operational
ENTERPRISE EDR - SYD Operational
Enterprise EDR Event Processing ? Operational
Enterprise EDR Watchlist Processing ? Operational
Enterprise EDR Watchlist and Reporting ? Operational
Enterprise EDR Search ? Operational
Enterprise EDR UBS ? Operational
Enterprise EDR Event Ingestion ? Operational
AUDIT & REMEDIATION - US ? Operational
Audit & Remediation Result Processing ? Operational
Audit & Remediation Public API ? Operational
AUDIT & REMEDIATION - EU ? Operational
Audit & Remediation Result Processing ? Operational
Audit & Remediation Public API ? Operational
AUDIT & REMEDIATION - Japan ? Operational
Audit & Remediation Result Processing ? Operational
Audit & Remediation Public API ? Operational
AUDIT & REMEDIATION - SYD Operational
Audit & Remediation Result Processing ? Operational
Audit & Remediation Public API ? Operational
EVENT FORWARDER - EU ? Operational
Event Forwarder ? Operational
Alert Forwarder ? Operational
EVENT FORWARDER - JAPAN ? Operational
Event Forwarder ? Operational
Alert Forwarder ? Operational
EVENT FORWARDER - US ? Operational
Event Forwarder ? Operational
Alert Forwarder ? Operational
EVENT FORWARDER - SYD Operational
Event Forwarder ? Operational
Alert Forwarder ? Operational
WORKLOAD PROTECTION - US 1 ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
WORKLOAD PROTECTION - US 2 ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
WORKLOAD PROTECTION - US 5 ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
WORKLOAD PROTECTION - EU ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
WORKLOAD PROTECTION - JAPAN ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
WORKLOAD PROTECTION - SYD ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
CONTAINER SECURITY - US Operational
Event Processing ? Operational
Enforcement (Data-plane) API Services ? Operational
State API Services ? Operational
Management API Services ? Operational
Notification Services ? Operational
Setup Wizard ? Operational
CONTAINER SECURITY - EU Operational
Event Processing ? Operational
Enforcement (Data-plane) API Services ? Operational
State API Services ? Operational
Management API Services ? Operational
Notification Services ? Operational
Setup Wizard ? Operational
CONTAINER SECURITY - JAPAN Operational
Event Processing ? Operational
Enforcement (Data-plane) API Services ? Operational
State API Services ? Operational
Management API Services ? Operational
Notification Services ? Operational
Setup Wizard ? Operational
CONTAINER SECURITY - SYD Operational
Event Processing ? Operational
Enforcement (Data-plane) API Services ? Operational
State API Services ? Operational
Management API Services ? Operational
Notification Services ? Operational
Setup Wizard ? Operational
APP CONTROL ? Operational
CDC Reputation - Diagnostic Upload ? Operational
CDC Reputation - Platform Diagnostic Service ? Operational
CDC Reputation - Services ? Operational
CDC - CB Inspection ? Operational
HOSTED EDR ? Operational
Hosted EDR - Diagnostics ? Operational
Hosted EDR - Email service ? Operational
Hosted EDR - YUM repository ? Operational
Hosted EDR Cloud Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 20, 2021

No incidents reported today.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021
Resolved - This incident has been resolved.
Sep 17, 09:40 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 17, 08:39 EDT
Identified - Description: Some elements of ENDPOINT STANDARD UI may take longer than normal to populate or fail to load intermittently. ENDPOINT STANDARD Alerts and Investigate pages may be unavailable.

Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

Carbon Black Team


tags: statusalert, cbdalerts, cb defense
Sep 17, 07:47 EDT
Sep 16, 2021
Resolved - This incident has been resolved.
Sep 16, 14:28 EDT
Update - We are continuing to monitor for any further issues.
Sep 16, 14:25 EDT
Update - We are continuing to monitor for any further issues.
Sep 16, 13:50 EDT
Update - We have identified and are correcting the issue that is causing errors with SAML authentication.

Security Impact: Security efficacy is not compromised due to this issue.

Next Update: 120 minutes or upon earlier status change

For any incident updates please visit https://status.carbonblack.com/

We thank you for your patience as we resolve the issue.
Sep 16, 13:32 EDT
Update - We are continuing to monitor for any further issues.
Sep 16, 13:28 EDT
Update - We are continuing to monitor for any further issues.
Sep 16, 13:27 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 16, 13:09 EDT
Update - We are continuing to work on a fix for this issue.
Sep 16, 11:57 EDT
Update - We are continuing to work on a fix for this issue.
Sep 16, 10:48 EDT
Identified - The issue has been identified and the fix is being implemented.
Sep 16, 10:46 EDT
Investigating - CARBON BLACK CLOUD - US 2

When using SAML authentication, some users may experience issues. There is no data loss.

Security Impact: Security efficacy is not compromised due to this issue.

Next Update: 120 minutes or upon earlier status change

For any incident updates please visit https://status.carbonblack.com/

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.
Sep 16, 10:35 EDT
Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021
Resolved - This incident has been resolved.
Sep 9, 07:09 EDT
Monitoring - Duplicate alert email notifications may have impacted some customers on the US5 environment. A fix has already been applied and we are monitoring the results.

Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We thank you for your patience as we identify and resolve the issue.

Carbon Black Team


tags: statusalert, cbdalerts, cb defense
Sep 9, 07:03 EDT
Sep 8, 2021
Resolved - This incident has been resolved.
Sep 8, 12:05 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 8, 12:02 EDT
Identified - Description: Alert email notifications may be sent with duplicates. The issue has been identified and a fix is being prepared.

Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We thank you for your patience as we identify and resolve the issue.

Carbon Black Team


tags: statusalert, cbdalerts, cb defense
Sep 8, 11:46 EDT
Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.