VMware Carbon Black
STATUS PAGE

All Systems Operational

About This Site

VMware Carbon Black Status Page

Carbon Black Cloud products are hosted in multiple locations. Reference your URL to determine your hosted location.

Carbon Black Cloud - US 1 (https://dashboard.confer.net)
Carbon Black Cloud - US 2 (https://defense.conferdeploy.net/)
Carbon Black Cloud - US 5 (https://defense-prod05.conferdeploy.net/)
Carbon Black Cloud - EU (https://defense-eu.conferdeploy.net/)
Carbon Black Cloud - Japan (https://defense-prodnrt.conferdeploy.net/)
Carbon Black Cloud - SYD (https://defense-prodsyd.conferdeploy.net/)
Carbon Black Cloud - UK (https://console.cloud.vmware.com/)

Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

ENDPOINT STANDARD / PREVENTION - US 1 ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
VMware AppDefense Integration Service ? Operational
Cloud Analysis Service ? Operational
Managed Detection - Endpoint Standard Only ? Operational
Content Delivery Services ? Operational
ENDPOINT STANDARD / PREVENTION - US 2 ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
VMware AppDefense Integration Service ? Operational
Cloud Analysis Service ? Operational
Managed Detection - Endpoint Standard Only ? Operational
Content Delivery Services ? Operational
ENDPOINT STANDARD / PREVENTION - US 5 ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
VMware AppDefense Integration Service ? Operational
Cloud Analysis Service ? Operational
Managed Detection - Endpoint Standard Only ? Operational
Content Delivery Services ? Operational
ENDPOINT STANDARD / PREVENTION - EU ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
Cloud Analysis Service ? Operational
VMware AppDefense Integration Service ? Operational
Content Delivery Services ? Operational
ENDPOINT STANDARD / PREVENTION - JAPAN ? Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
Cloud Analysis Service ? Operational
VMware AppDefense Integration Service ? Operational
Content Delivery Services ? Operational
ENDPOINT STANDARD / PREVENTION - SYD Operational
Device Services ? Operational
Dashboard ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
VMware AppDefense Integration Service ? Operational
Cloud Analysis Service ? Operational
Managed Detection - Endpoint Standard Only ? Operational
Content Delivery Services ? Operational
ENTERPRISE EDR - US ? Operational
Enterprise EDR Event Processing ? Operational
Enterprise EDR Watchlist Processing ? Operational
Enterprise EDR Watchlist and Reporting ? Operational
Enterprise EDR Search ? Operational
Enterprise EDR UBS ? Operational
Enterprise EDR Event Ingestion ? Operational
ENTERPRISE EDR - EU ? Operational
Enterprise EDR Event Processing ? Operational
Enterprise EDR Watchlist Processing ? Operational
Enterprise EDR Watchlist and Reporting ? Operational
Enterprise EDR Search ? Operational
Enterprise EDR UBS ? Operational
Enterprise EDR Event Ingestion ? Operational
ENTERPRISE EDR - Japan ? Operational
Enterprise EDR Event Processing ? Operational
Enterprise EDR Watchlist Processing ? Operational
Enterprise EDR Watchlist and Reporting ? Operational
Enterprise EDR Search ? Operational
Enterprise EDR UBS ? Operational
Enterprise EDR Event Ingestion ? Operational
ENTERPRISE EDR - SYD Operational
Enterprise EDR Event Processing ? Operational
Enterprise EDR Watchlist Processing ? Operational
Enterprise EDR Watchlist and Reporting ? Operational
Enterprise EDR Search ? Operational
Enterprise EDR UBS ? Operational
Enterprise EDR Event Ingestion ? Operational
AUDIT & REMEDIATION - US ? Operational
Audit & Remediation Result Processing ? Operational
Audit & Remediation Public API ? Operational
Audit & Remediation Live Response ? Operational
AUDIT & REMEDIATION - EU ? Operational
Audit & Remediation Result Processing ? Operational
Audit & Remediation Public API ? Operational
Audit & Remediation Live Response ? Operational
AUDIT & REMEDIATION - Japan ? Operational
Audit & Remediation Result Processing ? Operational
Audit & Remediation Public API ? Operational
Audit & Remediation Live Response ? Operational
AUDIT & REMEDIATION - SYD Operational
Audit & Remediation Result Processing ? Operational
Audit & Remediation Public API ? Operational
Audit & Remediation Live Response ? Operational
EVENT FORWARDER - EU ? Operational
Event Forwarder ? Operational
Alert Forwarder ? Operational
EVENT FORWARDER - JAPAN ? Operational
Event Forwarder ? Operational
Alert Forwarder ? Operational
EVENT FORWARDER - US ? Operational
Event Forwarder ? Operational
Alert Forwarder ? Operational
EVENT FORWARDER - SYD Operational
Event Forwarder ? Operational
Alert Forwarder ? Operational
WORKLOAD PROTECTION - US 1 ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
WORKLOAD PROTECTION - US 2 ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
WORKLOAD PROTECTION - US 5 ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
WORKLOAD PROTECTION - EU ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
WORKLOAD PROTECTION - JAPAN ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
WORKLOAD PROTECTION - SYD ? Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
CONTAINER SECURITY - US Operational
Event Processing ? Operational
Enforcement (Data-plane) API Services ? Operational
State API Services ? Operational
Management API Services ? Operational
Notification Services ? Operational
Setup Wizard ? Operational
Image Scanning API Services ? Operational
Network Connectivity Map Operational
CONTAINER SECURITY - EU Operational
Event Processing ? Operational
Enforcement (Data-plane) API Services ? Operational
State API Services ? Operational
Management API Services ? Operational
Notification Services ? Operational
Setup Wizard ? Operational
Image Scanning API Services ? Operational
Network Connectivity Map Operational
CONTAINER SECURITY - JAPAN Operational
Event Processing ? Operational
Enforcement (Data-plane) API Services ? Operational
State API Services ? Operational
Management API Services ? Operational
Notification Services ? Operational
Setup Wizard ? Operational
Image Scanning API Services ? Operational
CONTAINER SECURITY - SYD Operational
Event Processing ? Operational
Enforcement (Data-plane) API Services ? Operational
State API Services ? Operational
Management API Services ? Operational
Notification Services ? Operational
Setup Wizard ? Operational
Image Scanning API Services ? Operational
Network Connectivity Map Operational
APP CONTROL ? Operational
CDC Reputation - Diagnostic Upload ? Operational
CDC Reputation - Platform Diagnostic Service ? Operational
CDC Reputation - Services ? Operational
CDC - CB Inspection ? Operational
HOSTED EDR ? Operational
Hosted EDR - Diagnostics ? Operational
Hosted EDR - Email service ? Operational
Hosted EDR - YUM repository ? Operational
Hosted EDR Cloud Operational
ENDPOINT STANDARD / PREVENTION - UK Operational
Dashboard ? Operational
Device Services ? Operational
Event Processing ? Operational
Notification Services ? Operational
API Services ? Operational
CDC Reputation - Services ? Operational
VMware AppDefense Integration Service ? Operational
Cloud Analysis Service ? Operational
Content Delivery Services ? Operational
ENTERPRISE EDR - UK Operational
Enterprise EDR Event Processing ? Operational
Enterprise EDR Watchlist Processing ? Operational
Enterprise EDR Watchlist and Reporting ? Operational
Enterprise EDR Search ? Operational
Enterprise EDR UBS ? Operational
Enterprise EDR Event Ingestion ? Operational
AUDIT & REMEDIATION - UK Operational
Audit & Remediation Result Processing ? Operational
Audit & Remediation Public API ? Operational
EVENT FORWARDER - UK Operational
Event Forwarder ? Operational
Alert Forwarder ? Operational
WORKLOAD PROTECTION - UK Operational
API Services ? Operational
Appliance Service ? Operational
Device Services ? Operational
Event Processing ? Operational
Inventory Service ? Operational
Life Cycle Management Service ? Operational
Vulnerability Assessment Service Operational
CONTAINER SECURITY - UK Operational
Event Processing ? Operational
Enforcement (Data-plane) API Services ? Operational
State API Services ? Operational
Management API Services ? Operational
Notification Services ? Operational
Setup Wizard ? Operational
Image Scanning API Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 17, 2022

No incidents reported today.

Aug 16, 2022

No incidents reported.

Aug 15, 2022

No incidents reported.

Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

No incidents reported.

Aug 11, 2022
Resolved - This incident has been resolved.
Aug 11, 11:10 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 11, 11:01 EDT
Identified - The issue has been identified and a fix is being implemented.
Aug 11, 10:57 EDT
Investigating - Description: Some elements of ENDPOINT STANDARD UI may take longer than normal to populate or fail to load intermittently. ENDPOINT STANDARD org Administrators may be unable to log in. ENDPOINT STANDARD Dashboard may be unavailable.

Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

Carbon Black Team


tags: statusalert, cbdalerts, cb defense

Aug 11, 10:34 EDT
Aug 10, 2022

No incidents reported.

Aug 9, 2022
Resolved - This incident has been resolved.
Aug 9, 14:56 EDT
Update - We are continuing to monitor the fix results.
Next Update: 3 hours or upon earlier status change.
Thank you for the patience.

Aug 9, 12:30 EDT
Update - We are continuing to monitor this issue. Events and/or Alerts in ENDPOINT STANDARD US 5 Dashboard may continue to populate with a delay which affects Managed Detection. Thank you for the patience.
Aug 9, 07:20 EDT
Update - We are continuing to monitor the fix. Managed Detection in ENDPOINT STANDARD US 5 Dashboard may continue with a delay.
Next Update: 3 hours or upon earlier status change.

Aug 8, 19:29 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 8, 16:52 EDT
Update - We are continuing to investigate this issue.
Aug 8, 14:14 EDT
Update - Description: We are currently experiencing a degradation in Carbon Black Cloud Endpoint Standard - Managed Detection. Our Managed Detection team are receiving some alerts with latency and may not be able to triage them as quickly as normally expected. This is strictly a delay; there is no loss of data.
We are actively investigating the issue and appreciate your patience. We will provide an update once we have identified the issue.

Aug 8, 10:25 EDT
Investigating - We are currently investigating this issue.
Aug 8, 10:24 EDT
Resolved - This incident has been resolved.
Aug 9, 14:47 EDT
Update - We continue to monitor the system while the backlog of events is being processed.

Prevention capabilities of ENDPOINT STANDARD US 5 are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored.

Next Update: 6 hours or upon earlier status change

Aug 9, 13:48 EDT
Monitoring - A fix has been implemented and we are monitoring the results.

Next Update: 3 hours or upon earlier status change

Aug 9, 09:14 EDT
Update - We are continuing to investigate this issue. Events and/or Alerts in ENDPOINT STANDARD US 5 Dashboard may continue to populate with a delay.

Next Update: 8 hours or upon earlier status change

Aug 8, 23:33 EDT
Update - We are continuing to investigate this issue. Events and/or Alerts in ENDPOINT STANDARD US 5 Dashboard may continue to populate with a delay.

Next Update: 3 hours or upon earlier status change

Aug 8, 20:20 EDT
Investigating - We are continuing to investigate this issue. Events and/or Alerts in ENDPOINT STANDARD US 5 Dashboard may continue to populate with a delay.

Next Update: 3 hours or upon earlier status change

Aug 8, 17:13 EDT
Update - A fix has been implemented and we are monitoring the results.
Aug 8, 16:52 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 7, 16:08 EDT
Identified - Description: The Carbon Black Cloud team has identified the cause for event processing degradation and are actively working on a remediation to address the issue. ENDPOINT STANDARD backend may continue to take longer than normal to process the latest events from an ENDPOINT STANDARD Sensor. Events and/or Alerts in ENDPOINT STANDARD Dashboard may continue to populate with a delay.

Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored.

Next Update: 60minutes or when a fix is available in impacted environments.

For any incident updates please visit https://status.carbonblack.com/

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

Aug 7, 14:56 EDT
Completed - The scheduled maintenance has been completed.
Aug 9, 09:11 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 05:00 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 4, 17:17 EDT
Aug 8, 2022
Aug 7, 2022
Aug 6, 2022
Resolved - This incident has been resolved.
Aug 6, 21:02 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 6, 20:00 EDT
Update - We are continuing to investigate this issue.
Aug 6, 19:03 EDT
Investigating - Description: Some elements of ENDPOINT STANDARD UI may take longer than normal to populate or fail to load intermittently. ENDPOINT STANDARD org Administrators may be unable to log in. ENDPOINT STANDARD Console/Dashboard may be unavailable.

Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

Carbon Black Team


tags: statusalert, cbdalerts, cb defense

Aug 6, 18:06 EDT
Aug 5, 2022
Resolved - This incident has been resolved.
Aug 5, 18:23 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 5, 16:01 EDT
Update - We are continuing to investigate this issue.
Aug 5, 15:11 EDT
Investigating - Description: Some elements of ENDPOINT STANDARD UI may take longer than normal to populate or fail to load intermittently. ENDPOINT STANDARD org Administrators may be unable to log in. ENDPOINT STANDARD Console/Dashboard may be unavailable.

Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

Carbon Black Team


tags: statusalert, cbdalerts, cb defense

Aug 5, 14:34 EDT
Aug 4, 2022
Resolved - This incident has been resolved.
Aug 4, 22:13 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 4, 21:46 EDT
Update - We are continuing to investigate this issue.

Next Update: 60 minutes or upon earlier status change

Aug 4, 21:11 EDT
Update - We are continuing to investigate this issue.
Aug 4, 20:30 EDT
Investigating - Description: Connection to ENDPOINT STANDARD - PROD SYD API Services and Alerts API may be unavailable or fail intermittently. Login to the CBC console and accessing the endpoints page may be unavailable or fail intermittently. Integrations based on ENDPOINT STANDARD API, including SIEM connectors, Two-Factor Authentication and SAML logins, may not function correctly.

Customer Impact: API Services, Alerts API, login to the CSP portal and access to the endpoint page access may be affected. Prevention capabilities of ENDPOINT STANDARD are unaffected.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

Carbon Black Team


tags: statusalert, cbdalerts, cb defense

Aug 4, 20:15 EDT
Aug 3, 2022

No incidents reported.